After Hours RW Support

If you are unable to use RenWeb’s phone support or support chat service due to service hours being closed, please use the after-hours RenWeb support option.  You can find this by logging into RenWeb University using your RenWeb login information (  Not only is this a great feature in and of itself for help and training (use the search box), but you can also click on Support Chat on the right side of the page; there you can leave a message (select NAD-SDA as your category) for the NAD support team and they will e-mail you back with answers when they are back in the office.  This is a great tool for teachers who are only free in the evenings to work on Data Rollup/RenWeb issues – by leaving a message, they will reply to you with an e-mail rather than calling you during school hours.  

To specifically access SDA-related help, try this direct RWU link: